Got questions about md99? Find your answers here.

Open an account at md99 and make your first deposit — the welcome bonus is added automatically. For example, deposit 200,000 Ks and receive 200,000 Ks in bonus, giving you 400,000 Ks to start playing. The maximum bonus is 200,000 Ks. If the bonus does not appear after your deposit, contact the Support team right away.

A wagering requirement is the number of times you must play through your bonus funds before you can withdraw them. At md99, you need to wager bonus amount × 20 times. For example, if you deposit 20,000 Ks and receive a 20,000 Ks bonus, you must wager 20,000 × 20 = 400,000 Ks before you can withdraw any winnings from that bonus.

Bets placed on slots, live casino games, crash games, and traditional games count toward the wagering requirement. The contribution rate may differ by game, so contact Support for details. Football betting does not count toward the wagering requirement.

Yes. The welcome bonus 100% first-deposit bonus is available once only per player. You can receive up to 200,000 Ks. Other promotions (cashback, referral, etc.) are available on an ongoing basis under their own terms — log in to check them.

When you refer a friend to md99, you can earn 5% of that friend's first deposit as a bonus — up to 10,000 Ks per friend. On top of that, you earn 0.2% of that friend's valid bets every week as commission. This rate applies no matter how many friends you refer.

KYC (Know Your Customer) verification is carried out to protect your personal information, prevent fraud, and ensure that all deposits and withdrawals are secure. Together with SSL encryption, this process is how md99 keeps your funds and personal data fully protected.

Verification is typically requested the first time you make a withdrawal, or when a security check is needed. Additional confirmation may also be required for large withdrawals. This process is in place to protect each individual player.

The name registered on your md99 account must match the name registered on your payment method (KBZPay, Wave Money, AYA Pay, CB Pay, etc.). If they don't match, your withdrawal may be rejected — contact Support to resolve it. This policy is in place to protect your funds.

The Support team will explain the reason for the rejection. Common reasons include unclear photos, incorrect documents, or a name mismatch. Submit the correct documents as directed by Support — the 24/7 Live Chat team is available in Burmese to help you.

Bets are settled automatically once the official result is available after the match ends. If a match is cancelled or cannot be played, a refund is issued in line with platform policy. Results are normally based on 90-minute full-time play, excluding extra time — check in advance as rules may vary by match, or ask Support.

Yes. md99 offers betting on most major competitions including the EPL (English Premier League), MNL (Myanmar National League), Champions League, and FIFA World Cup. Check the platform to see which matches are available, and note that the selection may change depending on the season.

An accumulator is a bet that combines two or more matches into a single wager. If any one match does not come in, the entire bet is lost. If all selections are correct, the odds are multiplied together, so the potential return is much higher. The risk is greater, so make sure you understand how it works before placing one.

Live betting is a way to place bets in real time while a match is in progress. Odds change quickly depending on how the match is going, so you need to make decisions fast. md99 offers live betting on major matches — just make sure you have a stable internet connection.

Odds are numbers that show how much you will win if your bet is correct. Handicap is a way to balance a match by giving the stronger team a virtual goal disadvantage. For example, if Team A has a -1.5 handicap, Team A must win by at least 2 goals for your bet to pay out. Note that decimal handicaps (like 0.25 or 0.75) are settled using a half-bet split method.

You can only withdraw bonus winnings after meeting the bonus amount × 20 wagering requirement. If you try to withdraw before the wagering requirement is met, the bonus and any winnings from it may be cancelled. Your own deposited funds can be withdrawn without meeting the wagering requirement. The minimum withdrawal amount is 20,000 Ks.

Normal withdrawals are completed within 15 minutes to 2 hours. Players who have completed KYC verification tend to get faster processing. Be aware that bank holidays or peak hours may cause slight delays. Withdrawal channels are KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

Common reasons for a pending withdrawal include: KYC verification not yet completed, attempting to withdraw before meeting the wagering requirement, delays on the payment provider's side, or a security check still in progress. If it has been more than 2 hours, contact Support immediately via 24/7 Live Chat.

No. Under md99's withdrawal security policy, funds can only be sent to a wallet or bank account registered in the same name as your md99 account. Transfers to third-party wallets are not allowed — this policy is in place to protect every player.

On md99, the 2D lottery is a betting game where you correctly guess a 2-digit number. Results and draw times follow the platform's policy, and there is no way to predict the numbers in advance — the game is based on luck and you can lose, so please keep that in mind.

Shan Koe Mee is a traditional Myanmar card game available on md99 in live dealer format. The basic rule is that the side with the higher card total wins. After joining a game, you place your bet on the side you want (such as Banker or Player) before the cards are dealt. There is no way to predict the outcome from previous cards — it is a game of chance, so don't forget that.

In the 3D lottery you have to correctly guess a 3-digit number, which is harder to get right, but the payout is higher when you do. Game rules and how results are drawn follow the terms stated on the platform, and the numbers cannot be predicted in advance — it depends on luck, so only play with what you can afford.

Yes. The md99 platform is built with a mobile-first design and works smoothly on Android and iOS phones through your browser. No app download is needed — just open md99.today in your phone browser, log in, and start playing right away. A fast internet connection will give you a better experience with live dealer games.

All games including 2D, 3D, and Shan Koe Mee are based on luck and every player can lose. Playing is a form of entertainment — only play with money you can afford to lose. If you experience any problems related to gambling, contact md99 Support and please play responsibly.